Summertime brings not only blue skies and vacation vibes — but also can mean a surge in customers for certain small businesses.
If you find that you get some heavy attention in the summer months, it's good to prep for what’s to come as far in advance as you can.
It’s like having all the dishes done, laundry folded, and trash taken out before the weekend — so you have time to enjoy the events of the days ahead!
Analyze Past Summer Trends
The summer rush presents a golden opportunity for small businesses to boost their sales and customer base.
It’s a good idea to consider a few key things:
- Peak Periods: Dig up stats on the last couple of seasons and see what times had the biggest rush of customers, you’ll be thankful to know when your busiest time most likely will be!
- Popular Products/Services: Jot down which products or services had the highest demand in previous summers so you can make sure they’re well stocked up.
- Marketing Campaigns: Consider the performance of your summer marketing campaigns. Ask what worked well and what can be changed.
History has a way of repeating itself — and so do sales! So use the past to help your future.
Optimize Online Presence
In today's digital age, having a strong online presence is pretty darn important.
Here are some tips to boost your online presence during the summer rush:
- Mobile-Friendly Website: Make sure your website is mobile-friendly. A big percentage of customers browse and make purchases on their phones — so make sure their user experience is top-notch.
- Local SEO Strategies: Take advantage of search engine optimization (SEO) techniques to level up your visibility in search results. Include keywords, create Google My Business listings, and encourage customers to leave reviews.
- Social Media Engagement: You can just create a page and forget about it — you’ve got to engage with your audience and promote your summer steals. Run ads, share fun content, and host giveaways or contests to generate buzz and attract potential customers.
Everyone is walking around on their phones — so you better make sure to play the game and jump online!
Create an Inviting Summer Atmosphere
No one likes a dull experience. Take advantage of summer’s radiant vibes and spruce things up a bit!
Here’s how:
- Eye-Catching Decor: Add summer-themed decorations that align with your brand and create an ambiance that embraces your energy.
- Comfort Enhancements: Offer amenities that make customers feel comfortable during the summer heat and keep people coming back for the good stuff.
- Exciting Events: Organize summer-themed events like pop-up shops, live music performances, or outdoor workshops.
What’s summer for if you can’t have a little fun with it? Embrace the mood of the season!
Staff Training and Scheduling
It’s important to set your team up for success by creating a positive environment that they can thrive in.
Here are some things you can do:
- Training Sessions: Training sessions can refresh your team's product knowledge and customer service skills — but don’t be a bore. Make sure they take positive things away from the training and feel like they’re a productive member of the team.
- Flexible Scheduling: Create a flexible schedule to not only accommodate the increased demand — but to make sure your team doesn’t feel overloaded and understaffed.
- Team Collaboration: Foster a positive work environment. Everyone should feel that they’re part of a supportive unit.
Your staff is an extension of your company. Your effort to create a positive space for everyone will reflect on the success of your business.
Engage with the Local Community
Building strong relationships with the local community is a big part of your role as a business owner — it means more support to help you thrive.
Here are some ways to get involved:
- Collaborative Promotions: Partner with other local businesses for cross-promotions, joint events, or loyalty programs. Plus, it’s nice to have other small business owners in your corner.
- Community Events: Have some fun! Sponsor or participate in community events like summer fairs, fundraisers, or local sports leagues.
- Loyalty Rewards: Show your appreciation to loyal customers by offering exclusive discounts, rewards, or early access to summer deals.
Step out of your comfort zone and connect with people who will make an impact on the success of your business!
Set Up for Success
Remember, just like preparing for a weekend of fun by tidying up your surroundings — prepping for the big summer rush ensures you have the time and energy to fully embrace the exciting events ahead.
With a little preparation, creativity, and engagement, summer can turn from stressful to something to really look forward to. Gear up, get ready, and make this summer your moment to truly shine!